airshoe824
Prosiaczek
Joined: 27 Oct 2010
Posts: 48
Read: 0 topics
Location: England
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Posted: Sun 12:32, 31 Oct 2010 Post subject: or clothes to wear to help guests |
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Consultation process of formal service hair salon, in fact, there is no formal and informal processes. Only suitable and not suitable for the process of your store. Many large salon of the process to your store inside, is not necessarily practical. The process of your store does not necessarily suitable for large shop processes. So I'm in my management courses, each talking about the fixed number of processes, but also to store for each student to develop a process for student store. I feel this is the most important is we care about. Such as buying clothes, clothes for your body is the best. Now I put some framework for the process to everyone, especially the meticulous process to invite you to management courses.
1. station door: double and single sub-station doors, usually in terms of the best if not busy double, stand in front of the door should be 45 degrees for familiar with the environment and the status of the store to guide customers to the appropriate location at the table. Station door is usually the duties of assistant, if the audience assistants are busy, Can the designer to stop the door? Can the door to the station manager? Guests can because it will feel warm and better understand the culture and the restaurant is not the same as other stores, it's word of mouth will pass further, create the brand should be more strongly. Station to the door staff can greet potential customers outside the shop, \
10. Chaiwan volume, volume bar when the first slice of films traces of hands pushing, remove the neck basin, between the customer will be flushed into the rinse solution, the oxalic acid or retaining of hair,[link widoczny dla zalogowanych], hair conditioner and then wash off, wipe clean the customers hair, curled with a towel, to the operating area.
12. assistant hair stylist notified immediately after the return to operation region, told the guests hair stylist needed immediately or wait to long (if you wait too long to be reminders from time to time in the past about hair stylist, not in the original let customers wait too long at). After the account should be perm tools and residue clean up, the tool back in place.
13. hair stylist over the assistant should be waiting at the side,[link widoczny dla zalogowanych], started styling hair stylist, the operation is completed, the customer how Shoubashoujiao hair stylist hair care, hair care and inform customers how to help the guests took off around cloth, guest satisfaction, the quality of service for guests to fill out a card. (If guests have to take off his coat, the Assistant should now be the guests in our hands, or clothes to wear to help guests), then the hair stylist to the front to lead the customer checkout. Guest Checkout evacuation customers go out and add goodbye gesture, saying,[link widoczny dla zalogowanych], \
1. because the hair for the chemical class of operation, so it should be treated with caution.
2. with a bit: When the guests will be able to hear the reception terms entered, the door opened at the same time \into the \If guests have to wear coats jackets, backpacks, rain gear should be put in place for hanging clothes and bag storage place, and inform the guests out valuables such as mobile phones, wallets,[link widoczny dla zalogowanych], and other important documents.
5. \should be prepared down the drinks, \Usually say \No matter, I can help introduce you to a very good hair stylist, please wait, I help you with your hair stylist, so you first get to know to communicate about you? \prepare their own books and the latest hair hair data and customer communication. Hair stylist must be reached within a minute the customer side, regardless of passengers should be specified and do not specify this. \analysis of hair,[link widoczny dla zalogowanych], leaving the customer individual hair left Atlas before, so that customers refer to your favorite hairstyle, so that other will communicate only (refer to a minute to place hair stylist service mode)
8. as an assistant or a design Teachers should take the initiative for the customer design is completed with warm guests to the checkout, when a customer after buying one, the Assistant to the service you are satisfied with me today? If service has been poor but also look at a lot of advice, I will humbly accept, the hair stylist will ask: I miss you satisfied with the shape of your design it? Here you have opinions on it? Please your comments, so next time we correct, leave your contact information, this is our store's phone number XXXXXX, if you go back and not care, call or you come over, I'll teach you to care or amendment. Assistant and hair stylist with 45-degree bow best tribute. Thank you for coming and said, welcome to the next generation of your friend, XXX stores look forward to your visit! Goodbye! Shampoo process
1. Assistant for the guests to wear kimono shampoo, to organize, fasten belts, adjust tension, then have to put towels, towel around the guests to stand before the 75 degree left turn waist, step away from half-space, and discuss the tone with a customer asked: I Now for the shampoo to prevent the foam to be will fall on your body, you can loose your collar, please? When you get put towels before allowing guests to keep the towel about the length of balance, one side of the towel equivalent width equal to the collar, and then folded inward along with the collar, if necessary, put a wet plastic sheeting to prevent the bubble sub-generals, Finally, both ends of the towel will Ischaemum folder folder, in the event the guests to wear glasses, should be politely requested its win,[link widoczny dla zalogowanych], placed in the prepared control and safety glasses,[link widoczny dla zalogowanych], hard slide box office,[link widoczny dla zalogowanych], and told the guests about their shampoo messages, such as: Excuse, please sit still, head slightly raised and so on.
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