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On the mobile information technology applications in the logistics industry


Abstract: This paper introduces the mobile information technology and logistics industry characteristics; followed by an analysis of mobile information technology applications in the logistics industry in the state, and mobile information technology to the tremendous impact the logistics industry. To the effective application of the logistics industry to provide mobile information technology reference. Keywords: Mobile applications of information technology, logistics characteristics of mobile information technology Imagine if information processing and transmission can break the constraints of time and space, to reach people anytime, anywhere , then the efficiency improvement will be incalculable. Therefore, the mobile information solutions that most enterprises are becoming the preferred solution to enhance job performance. Mobile Office Management System (M-office), mobile customer relationship management system (M-CRM), mobile supply chain management system (M-SCM) of the services or mobile office management. (A) But do not ask the enterprise IT level. Mobile office management system can E-MAIL, IM, approval process, mobile phone interaction with the system to achieve internal communication and business processes, external marketing and service automation and electronic, and company documents, electronic document management, cross-sectoral, cross-regional, cross-time experience and information sharing. (B) It can help businesses to provide customers with details of the nature, human services. For example, the client automatically birthday or special day designated to remind customers to send text messages or blessings. In addition the system also in the case of unattended at any time to receive messages sent by the consumer feedback, complaints and suggestions. (C) can help companies achieve headquarters and branch (or the selling point) of real-time communication. For example, a cosmetics company in Shenzhen, point of sale with 20 points, because each sub-point of sale does not necessarily equipped with Computer , there is generally very difficult to put all of the enterprise point of sale of business every day when the summary rating. And by moving the supply chain management system to allow counter staff can use the phone to report: counter staff to send text messages by editing the fixed format to the system platform, the unified system in the aggregate fixed time after the date of the sale will automatically generate summary table and sent to the relevant management staff hands. Now move communication of the target market has shifted from the individual enterprise, advanced mobile communication technologies will become widely used in the production control, mobile office and the three major areas of services marketing, for all walks information processing industry, anywhere, anytime high-speed channel. In the logistics industry, the mobile information technology, vehicles and packages can travel. The use of computer network, all of the vehicle location, driving route, speed and load conditions crystal clear; through the automatic reporting system, the driver only has a mobile phone company, will be able to receive the first time all the available freight information, no longer need to waste due to poor communication between the supply of information; in the event of accidents, the driver can simply press the default button to start the linkage system and police department ... ... This is the logistics enterprises in the plug in the Currently, the logistics industry has become one of the pillar industries of modern service industry, at the same time, the logistics industry's demands for information is particularly important and urgent. Mobile through GPRS network, combined with PDA terminals, forming a set of effective applications to improve the efficiency of logistics management solutions. Logistics needs of mobile information technology in the process of production and operation of timeliness, reliability is the lifeblood of the logistics industry, but also the embodiment of core competence. Modern logistics enterprises in improving the competitiveness of enterprises in the process, the existence of mobile information technology, as urgent needs: (a) positioning locate the transport vehicle, scheduling, monitoring, in order to improve transport capacity, saving non-transport costs, protect the safety of vehicles: (passenger rental, short-distance freight / goods) to locate the position of the vehicle and idle conditions, the accurate and effective scheduling, to avoid unnecessary non-transport vehicles, saving cost; (in the long-distance freight) monitoring of vehicles in transit, in a timely manner handle adverse situations to ensure the goods arrive as planned; protect the safety of the vehicle out, anti-theft. (B) of the mobile communication time between the company and the driver passed out information in transit, weather, traffic conditions, and other information reminders. Communication of information in transit: transit companies to communicate with the driver situation, the arrival of, or scheduling; weather, traffic information release: For local, road traffic conditions, weather conditions, conduct a timely reminder of the road; the vehicle inspection, examined, and other information in a timely manner to all licenses drivers; communication between drivers: the road to communicate the problem, the goods / customer information to communicate (especially for rent, goods, or formed by the individual drivers to transport companies). (C) Customer Service build customer databases, to provide regular greeting,[link widoczny dla zalogowanych], quote, to convey cargo information: an increasingly competitive transport market, logistics companies realize the importance of customer service needs with customers long-term contact, and provide customers with information about goods in transit; for short-distance transport of goods in transit information is generally not required to provide to the customer. Of course, if the goods arrive the first time information to inform customers will be better to win the trust of customers. (D) radio frequency identification (RFID) will become the key logistics RFID technology uses radio frequency communication to achieve a non-contact automatic identification technology. RFID tags with small size, high capacity, long life, reusable features, can support faster read and write, non-visual recognition, movement recognition, multi-target recognition, positioning and long-term follow-up management. RFID technology and the Internet, telecommunications and other technology, can achieve global tracking and information sharing within the article. From the application of information technology, logistics and global logistics development trend of information technology, logistics, dynamic information collection technology is becoming a global focus on the field. China, as the logistics of developing countries, has been collecting dynamic information technology in logistics applications has accumulated some experience, such as bar code technology, contactless magnetic stripe (card) application has been very common, but in some new cutting-edge technologies such as RFID technology and other areas of research and applications is still relatively backward. Expert analysis, RFID technology in the logistics industry, can significantly improve the management and operation of logistics efficiency and reduce logistics costs. In addition, from the global development trend, associated with the RFID technology continues to improve and mature, RFID industry will become an emerging high-tech industries as new economic growth point. Therefore, RFID technology is expected to accelerate the development of modern logistics for promoting the new lubricant. Others include internal office, such as notices of meetings, shipping information and delivery confirmation. The growing popularity of wireless communications, GSM / GPRS or CDMA network almost all over the country, such as effective use of the wireless network to transmit information, you can extend the areas of logistics business expansion. Most domestic goods due to the current bar code management have been achieved, it is convenient to implement electronic data collection provides a premise. And is constantly improving the GPRS (General Packet Radio Service) technology, a wireless wide area network has become the most ideal information transmission network platform. With bar code data collection and GPRS wireless network for wireless information collection program, not only to meet the convenient logistics data collection, and implementation of a simple, low cost, is the ideal implementation. Mobile information technology in the logistics industry in the application of the latest ABI Research released The study reported that the global RFID market in 2013 to more than 9.7 billion revenue dollars. The market from 2008 to 2013 compound annual growth rate will reach about 15%. This figure shows that RFID market is strong growth. From a variety of product categories and a variety of RFID technology perspective, this market trend is positive. We see this market with strong growth in 2007 ended the first quarter of 2008 and continued strong growth. RFID market growth is partly due to a large number of long-term end-user RFID projects and investments. Especially in the passive UHF market.